I get great enjoyment and satisfaction in seeing others do well. As a company we have had nine winners of the Marriott General Manager of the Year award. Most of the winners are not only still with the company, but have advanced their careers and have themselves gone on to become coaches.
Like most people, I get greater joy out of giving a gift than receiving one. One of the most fun parts of my role as Head Coach is when we meet quarterly to celebrate the extraordinary efforts of our managers and associates. To me, they are the true heroes of this company. They go above and beyond to see that our three key stake holders [our guests, our associates and our investors] expectations are being met.
What a thrill it is to be living my dream as Head Coach of this team and to see people growing and reaching their goals as well. It doesn’t get any better in my book.