If
we want to grow and excel, we have to delegate. We cannot advance our team to
great heights unless we distribute some of our leadership authority and allow
others to assist us with our goals and objectives.
Hotel
Equities’ Value Statement #4 provides direction for delegation: Inspect
what you expect.
In
order to achieve success we must hire associates with a hospitable, positive
attitude; provide them with proper tools and training, set clear expectations
of the work to be done; inspect what we expect and encourage and reward
excellent results.
Using
this model, everyone wins -- our associates, our guests and our investors.
2 comments:
I agree. This helps everyone to fully become a team! Give others a chance to learn and experience new tasks.
Thanks,
Danielle Betts
Courtyard McDonough
Fred – I agree entirely with the management philosophy you express in your blog, and which I quote here:
Learn to Delegate but Inspect What You Expect
As leaders, one of the most difficult things we must learn is the art of delegation. Leaders have a tendency to want to be in control. We think we know what has to be done and the best way to do it. But we must realize that we cannot do everything ourselves.
If we want to grow and excel, we have to delegate. We cannot advance our team to great heights unless we distribute some of our leadership authority and allow others to assist us with our goals and objectives.
Hotel Equities’ Value Statement #4 provides direction for delegation: Inspect what you expect.
In order to achieve success we must hire associates with a hospitable, positive attitude; provide them with proper tools and training, set clear expectations of the work to be done; inspect what we expect and encourage and reward excellent results.
Using this model, everyone wins -- our associates, our guests and our investors.
What you stated here is really part of the underlying theme of the course I teach in the EMBA program titled “Strategy Implementation and Execution.” It focuses on performance measurement, evaluation and incentives.
I know that you were fully committed to this approach in your organization long before it was discussed in my course. Perhaps you could come to one of my class sessions in the fall, and talk about how you make this approach an operational reality throughout your company. Vince
PS – Would also welcome an opportunity to see your grandson play ball at Clemson next year.
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