One of my
favorite leadership coaches, John Maxwell, put it this way, “A leader is one who knows the way, goes the
way and shows the way.” As head
coach of our team of associates, I believe it’s critical that we “Hire an
attitude and teach them the business,” as expressed in our firm’s Value
Statement #3.
Several
years ago, Hotel Equities began a Management Development Program designed to
grow talent within the company. To
date, six classes, each with five or six members, have completed the classwork.
Over 70 percent of the graduates have moved into bigger, more responsible roles
in the firm.
Last fall, we
introduced a Leadership Development Program targeting associates with
multi-unit responsibilities. We tapped
rising stars, under the guidance of our Vice President of Learning & People
Development, to meet for discussions, take on assignments and work with senior
leaders who mentor them in all aspects of the hotel business.
As the product of a corporate-sponsored management training program myself, I am committed to supporting and teaching in our training programs because I believe they are vital to our firm’s future.
Within our company, opportunities abound daily for each of us to ‘show the way’ and ‘teach the business’. We learned from those who led us. Now it’s our turn to teach the people we lead.
Hospitably,
Fred Cerrone,
Chairman & CEO
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